I have multiple properties, vehicles, toys, and I don’t have time to keep track of them all. Mass watches my account for me, gives me options almost before I know I need them. For example, they suggested umbrella coverage for a rental property. On the commercial end, my company recently had to make a claim, and the process was seamless. A service rep was here in less than 24-hours, took the details personally, I paid the deductible and it was done.

Jim Shirtliff | Personal and Commercial - 10 years

We’ve been with McCuaig for over 35 years, not just because “if it’s not broke don’t fix it”, but also because I believe they’re really looking out for my best interests and proactively shopping around for me. Also I’ve had to make a few claims, and once I put in the initial call to McCuaig, they put people in touch with me which makes the claims process smooth. A few weeks ago, I had a pipe burst and I needed people to help clean up. My service rep recommended a great qualified contractor and, well I can’t say enough about both of them, good old fashioned service.

Bill Shearmur | Home, Auto, Health - 35 years

We’d been looking to offer our members insurance benefits when we were approached by Mass. We already had a relationship with Mass, as they had sponsored the Ontario 55+Winter Games. Mass offered to provide our members up to 20 % savings on home and auto premiums. We went with Mass in part because they offered us a good deal, but also because they believed in our organization. Mass made this benefit available to OSGA staff, and I took advantage of it. Professionally I find them outstanding to work with. Personally, I’m very happy with the service, real humans on the other end of the phone.

Matt Trinnear | Personal, Auto and Program Manager for Ontario Senior Gaming Association - 1 years

What I like best is that when I call, they always know who I am. I’ve had the same broker since our first policy. When we bought our first home, we had so many questions, about what to insure, even things like possible damage from tree branches. And then when we had a baby we needed to know if we needed to change our coverage with a Nanny in the house. Our broker was always able to give us a clear explanation of what our options were, plus where and how we could potentially save money.

Katie Pardon | Home and Auto - 7 years

For me, the difference between Mass and other brokerages is their [Mass’] responsiveness, ability to meet my needs and the quality of service they deliver. I needed to insure an investment property, and because I was an absentee owner, my former broker wasn’t prepared to offer me coverage for it. Mass was able to service that part of my business. They were able to explain to me what was available so I could make a knowledgeable decision.

Sylwia Glowik | Home, Auto and Investment Property - 2 years

McCuaig’s a wonderful company to deal with. They offer personalized service with a whole lot of integrity packaged in! They’re very competitive with their rates. As a CFP (Certified Financial Planner) and a RIBO licensed broker, I know the industry. In fact, I recommend them to all my clients.

Susan Foley | Home - 2 years

Mass Insurance Brokers

59 Main Street, North Markham, Ontario, L3P 1X7

Monday to Friday 9am to 5pm